Service Technician

Woda Cooper•Columbus, OH

1d•Onsite

About The Position

The Service Technician at Starling Yard, a property managed by Woda Cooper Companies, Inc., is responsible for maintaining positive interactions with residents and the public to enhance the community image and ensure superior resident retention. This role involves performing general and emergency maintenance of apartments and common areas, including snow removal, and fostering a customer-centered service culture. Key duties include maintaining an attractive community appearance, daily cleaning and waste disposal, performing apartment turnovers (trash out, cleaning, painting, carpet shampooing), and effectively utilizing company databases. The technician must identify and address maintenance problems and potential hazards, document property inspections, and be available for on-call emergencies after hours, on weekends, and holidays. Woda Cooper Companies, Inc. is an employee-owned organization dedicated to developing, constructing, and managing quality affordable housing across 17 states, serving seniors, veterans, and other economically challenged groups.

Requirements

Thorough knowledge of general plumbing, and electrical.
Ability to read repair manuals.
Ability to use hand tools and power tools.
Ability to follow instructions.
Excellent time management skills.
Strong analytical and problem-solving skills.
Must be at least 18 years old.
High school diploma or GED.
Must be able to read and speak English and follow oral and written directions.
Must possess a valid driver’s license and auto insurance.

Nice To Haves

Previous experience in maintenance is preferred.

Responsibilities

Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.
Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.
Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
Maintain confidentiality at all times related to prospect or resident information.
Maintain an attractive community appearance and overall positive curb appeal.
Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.
Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
Effectively utilize required company databases and software programs.
Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.
Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.
Maintain professional appearance with designated maintenance uniform required by company policy.
Dependable and able to report to work according to schedule and on time.
Utilize personal protective equipment to ensure a safe work environment as required by company policy.
Assist with any third-party inspections as needed.
Participate and complete OSHA10 Training.
Perform other related duties as assigned.