Service Technician Trainee
About The Position
Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry, serving the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. The company operates an integrated ecosystem of over 900 retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across more than 35 states. Leslie's values the development and growth of its team, striving to create a positive and fun atmosphere where Team Members feel valued and are enthusiastic about their contributions. As a Field Service Technician, this role plays a key part in delivering exceptional pool service to customers. The technician will work outdoors at residential and commercial locations, providing hands-on support including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to ensure success.
Requirements
- Valid driver’s license with a clean motor vehicle record (MVR)
- Ability to pass a drug screen and background check
- Working knowledge of general plumbing and/or electrical systems
- Basic knowledge of using a multimeter and making electrical connections
Responsibilities
- Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
- Interact directly with customers to provide service, product recommendations, and general guidance
- Maintain high standards of customer service, professionalism, and ethical conduct
- Comply with all company safety procedures, including safe work practices and driving habits
- Partner with Service Managers to ensure company guidelines, policies, and procedures are met or exceeded
- Install, troubleshoot, and repair gas and electrical pool heaters
- Diagnose and repair motors, filters, timers, pool cleaners, blowers, lighting, automated pool systems, chlorinators, and backwash valves
- Perform PVC, copper, and galvanized plumbing repairs and installations
- Troubleshoot suction, priming, and high-/low-pressure system issues
Benefits
- Competitive compensation
- Extensive paid training
- Comprehensive and flexible suite of benefits package
- 401K with company match
- Team member discounts
- Rewards for top performers
- Career advancement opportunities
- Culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives
- Support team members in developing and growing
- Workplace where all team members feel welcomed and valued and inspire each other every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
