Service Technician Trainee

Leslie's

5h•Onsite

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. They serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. Leslie's operates an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states. With over 60 years of providing best-in-class products and solutions, Leslie's values the development and growth of its team, striving to create a positive and fun atmosphere where Team Members feel valued. As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to customers. This role involves working outdoors at residential and commercial locations, providing hands-on support including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training.

Requirements

Valid driver’s license with a clean motor vehicle record (MVR)
Ability to pass a drug screen and background check
Working knowledge of general plumbing and/or electrical systems
Basic knowledge of using a multimeter and making electrical connections

Responsibilities

Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
Interact directly with customers to provide service, product recommendations, and general guidance
Maintain high standards of customer service, professionalism, and ethical conduct
Comply with all company safety procedures, including safe work practices and driving habits
Partner with Service Managers to ensure company guidelines, policies, and procedures are met or exceeded
Install, troubleshoot, and repair gas and electrical pool heaters
Diagnose and repair motors, filters, timers, pool cleaners, blowers, lighting, automated pool systems, chlorinators, and backwash valves
Perform PVC, copper, and galvanized plumbing repairs and installations
Troubleshoot suction, priming, and high-/low-pressure system issues