Service Technician Tool Repair

SouthernCarlson, Inc. • Everett, WA

4d • $26 - $29 • Onsite

About The Position

We’re hiring a Service Technician who enjoys hands-on work, problem-solving, and supporting customers with expert tool service repair. This role is essential to maintaining SouthernCarlson’s high standards of service by ensuring customer tools operate safely, reliably, and efficiently.

Requirements

• Experience repairing pneumatic, electric, or construction power tools preferred
• Mechanical aptitude with strong troubleshooting skills
• Construction, industrial supply, or related industry experience a plus
• Customer-first mindset with strong communication skills
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• Basic computer proficiency
• High school diploma or GED required
• Willingness to learn and retain technical product knowledge

Nice To Haves

• Construction, industrial supply, or related industry experience a plus

Responsibilities

• Diagnose, troubleshoot, and repair pneumatic and electric power tools (nail guns, staple guns, etc.)
• Perform preventative maintenance and ensure tools meet safety and performance standards
• Provide hands-on training to customers on proper tool operation and care
• Process service orders, parts requests, and required documentation accurately
• Partner with sales and operations teams to resolve customer issues
• Assist with customer orders and counter support as needed
• Maintain a clean, safe, and organized service area
• Deliver friendly, professional, and solutions-focused customer service

Benefits

• Consistent Hours – Daytime schedule, Monday–Friday
• Positive Culture – Team-oriented, respectful, and supportive environment
• Career Growth – Training and advancement opportunities
• Health, Dental, and Vision
• 401(k) with Company Match
• Paid Time Off and Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED