Service Technician - Oil Burner Apprentice/Laborer
About The Position
Join Our Team - Find Your Future! Position Summary: Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician Apprentice/Laborer serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.
Requirements
- A high school diploma or equivalent is required. Technical school training is preferred.
- Apprentice – Will have successfully completed oil burner training course or CETP program.
- Journeyman – Will have at least one year of relevant oil and/or propane service experience.
- Master – Will have two or more years of relevant oil and/or propane service experience
- Apprentice, Journeyman or Master designation licensing is necessary in states where required.
- Applicable propane CETP certification is required for propane technicians.
- All technicians must be able to pass a pre-employment physical.
- All technicians must have a valid motor vehicle drivers’ license.
- Driving record is reviewed at employment, and annually thereafter, and must meet company standards.
- This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise, guarantees and pledges.
Responsibilities
- Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
- Performs efficiency tests, tune-ups, and contract service inspections.
- Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
- Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
- Promotes Dead River company products and services.
- Advises customers on best options for specific needs.
- Maintains a neat and orderly service vehicle.
- Ensures that all tools and equipment are in safe operating condition.
- Immediately records and reports parts and labor for service calls in accordance with company procedures.
- Maintains and tracks parts inventories in service vehicle.
- Participates in night and weekend on-call schedule as necessary.
- Reports all accidents, spills, and liability claims.
- Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)
- Performs other work-related duties as assigned.
Benefits
- Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
- Health Insurance – Premiums as low as $6 for full time employees!
- Dental insurance and Vision Insurance
- Company Provided Life insurance, Short-term and Long-Term disability
- 401(k) plan with company match
- Paid time off and paid holidays
- Tuition assistance for employees and scholarships available for employees’ children
- Discounts on our products and services
- Opportunities for growth throughout our footprint.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
