Service Tech - Oil Burner Apprentice

Dead River Company • North Haverhill, NH

3h

About The Position

Join Our Team - Find Your Future! Position Summary: Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. Competitive Pay and Industry Leading Benefits- Paid weekly! Health Insurance – Premiums as low as $6 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition Reimbursement for employees and Scholarships and grant for employee’s children Discounts on our products and services Work uniform and, boot and prescriptions safety glasses allowance Paid Training at our State-of-the-art institute Opportunity for growth!

Requirements

• A high school diploma or equivalent is required. Technical school training is preferred.
• Apprentice – Will have successfully completed oil burner training course or CETP program.
• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license.
• Driving record is reviewed at employment, and annually thereafter, and must meet company standards.
• Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.
• This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise, guarantees and pledges.

Nice To Haves

• Journeyman – Will have at least one year of relevant oil and/or propane service experience.
• Master – Will have two or more years of relevant oil and/or propane service experience

Responsibilities

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services.
• Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle.
• Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures.
• Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)
• Performs other work-related duties as assigned.

Benefits

• Competitive Pay and Industry Leading Benefits- Paid weekly!
• Health Insurance – Premiums as low as $6 for full time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED