Service Technician - Hot Tub

Bullfrog Spas•Boise, ID

1d•$18 - $25

About The Position

Bullfrog Spas is seeking to hire a full-time Spa Service Technician to serve the Boise, ID area market and hot tub stores. Can you ensure proper installation, repair, and service? Are you ready to deliver comfort right to our client's homes? Are you a customer service rockstar? Do you want a job that gives you peace of mind, while promoting peace in other's lives? If so, we want to meet you! We provide a complete range of benefits including health, dental, vision, GAP, Life, Short Term Disability, a 401(k)-matching plan, tuition reimbursement, and more! If you're searching for a career with a growing company and want to work alongside the best in the spa industry, apply today! ABOUT BULLFROG SPAS Since our founding in 1996, Bullfrog Spas has continued to grow as the world's best and most luxurious hot tub manufacturer. Our company believes that when people have a peaceful body, mind, and home, the world is a better place. We have a successful history of bringing peace to our customer's lives through our energy-efficient, innovative, and personalized products. Our success is built on powerful products, powerful processes, and powerful people. In order to attract and retain the powerful team members that we do, we offer competitive pay, fantastic benefits, tuition reimbursement (we're basically paying you to get smarter) and a supportive, team-oriented work environment. Not to mention advancement opportunities and work-family worth bragging about! PAY The pay will be an hourly rate plus an incremental commission on revenue generated. Base hourly rate is $18.00 - $25.00 DOE Commission is 8% - 15% depending on revenue generated.

Requirements

Ability to read, analyze, and interpret common customer information, service manuals, etc.
Ability to effectively present information to management or the customer
Ability to calculate figures and amounts such as discounts, percentages, etc.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
knowledge of general computer software such as Microsoft Office.
perform physical maintenance to the product in hot weather conditions.

Responsibilities

Provide service and maintenance to trailers and vehicles
Maintain inventory of spa parts on the vehicle and in the store organized, labeled, and stocked
Provide water tests for customers
Provide service to customers in local area
Assist local store sales team when necessary
Provide technical support to customers
Assist in setting up shows and show room at local store
Maintain and submit expense reports monthly
Communicate local needs with service manager to improve the customer experience
Maintain local service schedule, detailed notes of service provided, close service tickets, and collect payments from customers
Schedule local service calls with the customer
Assist with general maintenance needs for the local store facility
Ship replaced warranty parts to Bullfrog manufacturing facility