Service Technician COH

NiSource • Lorain, OH

3d • $33 - $36

About The Position

This is the entry level positioning within the Service Technician job family. This position includes a progression to Service Technician 2 after two years and the completion of necessary training and Operator Qualifications (OQs).

Requirements

• High School Diploma
• Must live within 20 driving miles of following Op Centers Lorain (3101 North Ridge Road East, Lorain, OH 44055) Middleburg Heights (7080 Fry Road, Middleburg Hgts, OH 44130)
• Must have the ability to understand and apply mechanical principles and demonstrated skills in the use of hand tools.
• Must have strong interpersonal skills and demonstrated success in providing extraordinary customer service, particularly in situations where tact and diplomacy are needed.
• Must be detail-oriented and able to follow through on assignments with little or no direct supervision.
• Must be able to prepare legible, complete, and accurate orders.
• Must be able to understand oral and written communications.
• Must have a valid driver's license and a safe driving record.
• Must be able to pass applicable service physical capability assessments.
• Job requires working in all weather conditions.
• All positions must be able to respond to emergency calls and work scheduled and nonscheduled overtime.
• All positions are subject to applicable DOT (Department of Transportation) Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) regulations.
• Successful candidates hired into Service responsible positions must complete Service Dept. training program and be able to pass all Service Technician testing within 12 months.
• Successful candidates must pass pre-employment Attitude Assessment, Aptitude Testing, Physical Capability Assessment, Drug Screen, MVR (Motor Vehicle Record) screen and Background report.
• Candidate that do not meet any of these requirements will be removed from the process and notified when they are eligible to reapply.
• Successful candidates must abide by area specific living requirements
• Authorized to work in the United States without requiring sponsorship.

Nice To Haves

• Experience in the plumbing trade with natural gas experience and current OQ (Operator Qualification) plumbing qualifications preferred
• Experience reading/interpreting gauges and dials

Responsibilities

• Installs and removes gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
• Uses test instruments as required to install, service, and adjust all gas appliances.
• Investigates gas service inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.
• Advises plumbers, contractors, and prospective customers on service and house line installations.
• Will turn gas on/off for customers.
• Collects delinquent bills; reads meters; locates, cleans and repairs curb boxes.
• Uses pressure gauges to test for line leaks and gas detection instruments to locate leaks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees