Service Tech Breakroom

TSRC INC•Ashland, VA

6d•$19 - $20•Onsite

About The Position

Responsible for installing, cleaning, servicing and repairing breakroom equipment. Can properly plum water sources from existing plumbing. Provides timely and friendly service on site in customer’s location.

Requirements

Ability to install, repair, service, test and troubleshoot equipment.
Must be able to read blueprints and diagrams.
Mechanical aptitude with a basic understanding of plumbing and electrical concepts.
Basic math and computer skills.
Strong oral and written communication skills.
Able to exchange information with other.
Ability to understand and follow direction.
Can work independently.
Ability to use basic tools and equipment.
Be able to prioritize duties to meet daily company standards.
Focused on detail oriented tasks.
Valid Driver’s License with a clean driving record.
High School Diploma preferred.
3 year’s prior equipment service experience in a customer facing role is preferred.
Ability to plum in equipment using existing water lines.
Able work independently and/or collaboratively within a team.
Manage and organize time to meet objectives and deadlines.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Lives and leads by TSRC’s values and serves as an example of the best we want to see in our team.
Able to interact professionally with customers, vendor partners, and fellow employees.
Highly motivated to learn and grow - self-directed and proactive.
Reliable and responsive.
Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
Possess a positive attitude.
Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.

Responsibilities

Handle installation and upkeep of all breakroom equipment which TSRC has loaned or leased to our customers.
Provides proper testing on site / shop to ensure that equipment is functional.
Ability to plumb and connect water sources to equipment and provide a water tight environment.
Plans daily route based on customer location and loads necessary supplies.
Prepare and load outgoing equipment, samples, and parts/accessories for new machine installations, exchanges, and service requests based on work orders entered by the Customer Service team.
Coordinates installation with TSRC Sales and the customer.
Provides basic equipment demonstrations when required.
Plan and execute setup of equipment on location in a manner that meets with TSRC install guidelines and the customer’s needs.
Perform on-site / shop equipment repairs, exchanges, and removals upon request.
Work with the customer directly to arrange service date and time if required.
Perform the required service and update all concerned parties when the problem is resolved
Completes on-site water filter exchanges and machine cleanings when scheduled.
At time of completion, log all relevant service information for work orders and get customer signature on dedicated handheld device and/or service paperwork.
Maintains customer confidence and protects operations by keeping information confidential.
Understands all company safety guidelines and protocols outlined in the Safety Handbook.
Follows up on vehicle maintenance and inspections according to federal, state and company guidelines.
Monitors personal GEO Tab statistics behavior and maintains safety compliance standards.
Fully understands all company safety protocols.
Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
Meets company standards for attendance and punctuality.
Other duties as assigned.