Service Tech

DAVENPORT ENERGY INC•South Boston, VA

1d•Onsite

About The Position

A Propane Service Technician is responsible for the following activities: delivering, setting, and installing propane tanks, inside and outside lines, conducting system tests and purging cylinders and tanks consistent with company standards, and maintaining related documentation. The propane service technician will also be responsible for the installation and service of propane appliances and heating systems. Duties/Responsibilities: Represents the values of the company to customers, prospective customers, and the public in a professional and respectful manner. Communicates clearly and effectively to convey information to new and existing customers. Resolves customer concerns or complaints in a professional and helpful manner. Maintains a professional image and superior customer service. Notifies team leader of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards. Sets, repairs and maintains tanks and cylinders, installs gas lines, conducts system tests and ready installation for inspections. Purges propane cylinders and tanks, fills storage containers, performs basic outside leak repair. Properly secures truck and equipment consistent with company policies and procedures. Ensures the safe use of company service vehicles. Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil and propane equipment while creating relationships with state and local authorities. Conducts regular work inspections and provides technical guidance as needed. Involved in special projects from time to time, depending on business needs. Responsible for any other tasks and duties as assigned, which may or may not relate to the normal scope of this position. Attends and participates in company training programs. Participates in after hours on call services.

Requirements

Minimum of 2 to 4 years of experience working in a service department, preferably in propane
Must have CDL Class B with Hazmat endorsement
High school diploma or equivalent
Must have a valid driver’s license and a clean driving record
Regularly required to sit and/or drive for extended periods
Routinely stand and/or walk
Reach with hands and arms
Climb or balance and stoop, kneel, crouch, or crawl
Must regularly lift and/or move up to 50 pounds
Move with mechanical advantage and assistance up to 800 pounds
Operating a crane up to 5000 pounds

Nice To Haves

Preferred candidate will have CETP Training

Responsibilities

Delivering, setting, and installing propane tanks, inside and outside lines
Conducting system tests and purging cylinders and tanks consistent with company standards
Maintaining related documentation
Installation and service of propane appliances and heating systems
Representing the values of the company to customers, prospective customers, and the public in a professional and respectful manner
Communicating clearly and effectively to convey information to new and existing customers
Resolving customer concerns or complaints in a professional and helpful manner
Maintaining a professional image and superior customer service
Notifying team leader of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards
Setting, repairing and maintaining tanks and cylinders, installs gas lines, conducts system tests and ready installation for inspections
Purging propane cylinders and tanks, fills storage containers, performs basic outside leak repair
Properly securing truck and equipment consistent with company policies and procedures
Ensuring the safe use of company service vehicles
Understanding, following and advocating company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil and propane equipment while creating relationships with state and local authorities
Conducting regular work inspections and provides technical guidance as needed
Involvement in special projects from time to time, depending on business needs
Attending and participating in company training programs
Participating in after hours on call services
Responsible for any other tasks and duties as assigned, which may or may not relate to the normal scope of this position