Service Tech - Philadelphia
About The Position
The Service Tech will maintain and service all fountain, slush, tea, coffee, and water equipment. Drive a company vehicle to travel to customer locations to service equipment. Essential Functions and Responsibilities: Lives and models BROWN VALUES in everything we do. Repair and service all fountains, slush, tea, coffee & water equipment. Perform job duties with minimal supervision on a timely basis. Educating customers on basic equipment repair and upkeep procedures. Collecting accurate and complete customer information via hand-held or service tickets. Prioritizing and scheduling repair and preventative maintenance calls daily to meet customer service based on a priority system. Maintaining service truck cleanliness; organize parts in bins; operate vehicles according to Brown fleet safety standards. Responsible for following standard procedures for diagnosis and repair for every repair and preventative maintenance call. Maintaining and replenishing truck inventories. Responsible for settling money due from customer repair activities. Closing out all service calls daily with dispatch or answering service. Correctly and fully complete all necessary forms for each service call. Participate in regularly scheduled training sessions. Ensure OSHA and EPA government regulations are followed when performing repairs.
Requirements
- Valid driver’s license and approved driving record
- Strong communication skills and a positive attitude
- Electrical experience required
- Proficient problem-solving skills
Nice To Haves
- HVAC certification and mechanical experience a plus
Responsibilities
- Repair and service all fountains, slush, tea, coffee & water equipment.
- Perform job duties with minimal supervision on a timely basis.
- Educating customers on basic equipment repair and upkeep procedures.
- Collecting accurate and complete customer information via hand-held or service tickets.
- Prioritizing and scheduling repair and preventative maintenance calls daily to meet customer service based on a priority system.
- Maintaining service truck cleanliness; organize parts in bins; operate vehicles according to Brown fleet safety standards.
- Responsible for following standard procedures for diagnosis and repair for every repair and preventative maintenance call.
- Maintaining and replenishing truck inventories.
- Responsible for settling money due from customer repair activities.
- Closing out all service calls daily with dispatch or answering service.
- Correctly and fully complete all necessary forms for each service call.
- Participate in regularly scheduled training sessions.
- Ensure OSHA and EPA government regulations are followed when performing repairs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
