Service Tech Assistant

Leslie's

5h•Onsite

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. They serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. Leslie's operates an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states. The company values the development and growth of its team, striving to create a positive and fun atmosphere where Team Members feel valued and are enthusiastic about their contributions. As a Service Technician Assistant, you will support the Service Technician with seasonal pool services, including spring pool openings and winter closings. This role assists with the installation and removal of safety and winter covers, as well as cleaning, folding, and properly storing covers at customer properties. You will work closely with and report directly to the Service Technician assigned to you each day, helping ensure services are completed safely, efficiently, and with excellent customer care.

Requirements

Ability to listen carefully and understand customer needs to ensure high-quality service
Strong time management and organizational skills
Basic math skills
Good verbal and written communication skills
Ability to work effectively as part of a team and support the Service Technician

Responsibilities

Assist the Service Technician with installation and removal of safety covers during winter and spring service visits
Support technicians during pool winterization and spring opening services
Provide assistance during the installation of pool equipment when needed
Assist with installation of replacement vinyl liners
Clean, fold, and store pool covers at customer locations
Maintain the highest level of customer service through professional and courteous interactions
Follow all company safety guidelines, driving standards, and workplace policies
Maintain a clean, professional appearance while representing Leslie’s in the field