Service Team Leader

Aggreko•Chicago, IL

9h•Onsite

About The Position

Aggreko is a global leader in providing energy solutions that help businesses grow and communities thrive. The company operates as a team and is committed to making a difference for customers, local communities, and towards a sustainable future. This role is for a Service Team Lead based in Lemont, IL, responsible for managing a team of 20+ technical employees. The position involves providing functional and technical support, ensuring adherence to safety practices and quality standards, overseeing scheduling, coordinating fleet and staff deployment for daily projects in the shop, maintaining inventory accuracy, managing facilities, handling purchase orders, overseeing service execution, and managing fleet maintenance, availability, and reliability. The Service Team Lead will also drive repair efficiencies, ensure adherence to business practices, cost controls, and company policies, and provide reporting and analysis for the Service Center Manager.

Requirements

Minimum of an associate’s degree or relevant years of experience preferably in the Power generation, HVAC industry, and/or equipment rental
Proficiency in MS Office and prior experience with an ERP system
Excellent interpersonal, teamwork, customer service and Leadership skills
Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities
Management experience in a diverse and technical environment required

Responsibilities

Manage a team of 20+ technical employees, providing functional and technical support while ensuring adherence to safety practices and quality standards
Oversee scheduling, coordinating fleet and staff deployment for daily projects in the shop, and maintaining inventory accuracy and cycle counts
Ensure that facilities are safe, clean, and operational; handle purchase orders and service execution; manage fleet maintenance, availability, and reliability
Drive repair efficiencies through repair plan accuracy and forecasting accurate repair completion to meet deadlines
Drive adherence to business practices, cost controls, and company policies to ensure profitability, operational efficiency, and harmony
Provide reporting and analysis for the Service Center Manager, maintain electronic timesheets, and technician time variance