Service Supply Chain Network Transformation Lead Description - Job Scope/Summary: This position is in the Service Supply Chain – Enterprise Operations, reporting to the Network Transformation Director. The Service Supply Chain is designed for low volume, high mix, and extended product/part lifecycles. The SC role in Service Delivery includes providing parts for repair, material circularity, centralized device repair, and refurbishment. The HP Service Supply Chain is in the middle of a multi-year transformation that is building the digital backbone and accelerating the digitalization with the vision of creating an Industry-leading, adaptive, and digitally enabled SC. The Transformation Lead role owns the definition of the roadmap for Network transformation. Job Specifics/Responsibilities: Transformation Leadership: Delivery of strategic roadmap for Network transformation, from the inception to the handover to the program/department responsible for the execution. The roadmap should target breakthrough innovations, business enhancements/optimizations or IT architecture changes for SSC. Enable partner/network simplification and rationalization, implementing strategic initiatives in alignment with overall HP SC manufacturing/sourcing/logistics strategies. Support programs or projects definition, as well as provide consultancy during the development and implementation phases. Enable Business Growth: Deploy new Logistics capabilities to support Services Business Growth. Network Design and Optimization: Drive continual network optimization, balancing delivery experience, cost, inventory, resilience, and sustainability. Develop network modeling capabilities for continuous SC adaptation to disruptions and new business contexts. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal departments (IT, customer service, SC transformation, etc.) and external (Suppliers, Manufacturers, and strategic partners), to ensure cross-functional collaboration. Participation in senior management reviews (VP, directors) to conduct reviews on progress and inform on opportunities or investment requirements. Financial Management: Support transformation cost savings goals attainment. Create aggressive but realistic business cases for the transformation initiatives aligned with financial guidelines considering all aspects: P&L, balance sheet, cash flow. Technology: Connect to the latest technology trends, define roadmaps, articulate plans well integrated into the HP SC architectures.
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Job Type
Full-time
Career Level
Mid Level