About The Position

Service Supply Chain Network Transformation Lead Description - Job Scope/Summary: This position is in the Service Supply Chain – Enterprise Operations, reporting to the Network Transformation Director. The Service Supply Chain is designed for low volume, high mix, and extended product/part lifecycles. The SC role in Service Delivery includes providing parts for repair, material circularity, centralized device repair, and refurbishment. The HP Service Supply Chain is in the middle of a multi-year transformation that is building the digital backbone and accelerating the digitalization with the vision of creating an Industry-leading, adaptive, and digitally enabled SC. The Transformation Lead role owns the definition of the roadmap for Network transformation. Job Specifics/Responsibilities: Transformation Leadership: Delivery of strategic roadmap for Network transformation, from the inception to the handover to the program/department responsible for the execution. The roadmap should target breakthrough innovations, business enhancements/optimizations or IT architecture changes for SSC. Enable partner/network simplification and rationalization, implementing strategic initiatives in alignment with overall HP SC manufacturing/sourcing/logistics strategies. Support programs or projects definition, as well as provide consultancy during the development and implementation phases. Enable Business Growth: Deploy new Logistics capabilities to support Services Business Growth. Network Design and Optimization: Drive continual network optimization, balancing delivery experience, cost, inventory, resilience, and sustainability. Develop network modeling capabilities for continuous SC adaptation to disruptions and new business contexts. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal departments (IT, customer service, SC transformation, etc.) and external (Suppliers, Manufacturers, and strategic partners), to ensure cross-functional collaboration. Participation in senior management reviews (VP, directors) to conduct reviews on progress and inform on opportunities or investment requirements. Financial Management: Support transformation cost savings goals attainment. Create aggressive but realistic business cases for the transformation initiatives aligned with financial guidelines considering all aspects: P&L, balance sheet, cash flow. Technology: Connect to the latest technology trends, define roadmaps, articulate plans well integrated into the HP SC architectures.

Requirements

  • Master’s degree or equivalent experience.
  • Typically, 10+ years of experience in a supply chain function (or related fields).
  • Experience with network management for international Service Supply Chains for consumer electronics and enterprise hardware products.
  • Possesses a strong understanding and demonstrated track-record of network competencies: Supply Chain network design and optimization Transportation, warehousing, and distribution strategies Partner strategy design - inclusive of defining the types of partners required, selection, negotiation, onboarding, and ongoing management Continuous improvement methodologies and initiative development
  • Experience with matrixed organizations and leveraging transformation and operational skills to drive network strategies
  • Demonstrated leadership skills supported by both a proactive and collaborative approach.
  • Team player, demonstrated ability to work with and lead/influence remote and virtual teams.
  • Strategic thinking, promote creative thinking and implement initiatives.
  • Change management agent.
  • Strong decision-making skill and judgment-ability to evaluate and cascade objectives, alternatives, and solutions and make timely decisions.
  • Excellent communication, collaboration, and stakeholder management skills, with the ability to engage and influence cross-functional teams including interfacing with HP Executives.
  • Customer-centric mindset.
  • LSS knowledge.
  • Cost acumen culture.

Responsibilities

  • Delivery of strategic roadmap for Network transformation, from the inception to the handover to the program/department responsible for the execution.
  • Enable partner/network simplification and rationalization, implementing strategic initiatives in alignment with overall HP SC manufacturing/sourcing/logistics strategies.
  • Support programs or projects definition, as well as provide consultancy during the development and implementation phases.
  • Deploy new Logistics capabilities to support Services Business Growth.
  • Drive continual network optimization, balancing delivery experience, cost, inventory, resilience, and sustainability.
  • Develop network modeling capabilities for continuous SC adaptation to disruptions and new business contexts.
  • Build and maintain strong relationships with key stakeholders
  • Participation in senior management reviews (VP, directors) to conduct reviews on progress and inform on opportunities or investment requirements.
  • Support transformation cost savings goals attainment.
  • Create aggressive but realistic business cases for the transformation initiatives aligned with financial guidelines considering all aspects: P&L, balance sheet, cash flow.
  • Connect to the latest technology trends, define roadmaps, articulate plans well integrated into the HP SC architectures.

Benefits

  • Opportunity to work in an international organization with colleagues coming from all over the world.
  • Diverse, continued internal growth and career opportunities.
  • Including HP’s own learning platform and LinkedIn Learning.
  • An attractive benefits package: Health & Life insurance
  • Lunch at reduced prices at our canteen/ ticket restaurant vouchers
  • HP product discount
  • Work life balance / flexible working hours.
  • Women, Pride, Young employees, Sustainability and DisAbility!
  • Just a few of our fantastic global business networks you can get involved with locally.
  • We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
  • Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
  • Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
  • We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
  • Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.
  • Dedicated lactation room.
  • Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.
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