Manager of Operations & Supply Chain Transformation

Sartorius Stedim•Yauco, PR

About The Position

The Manager of Operations & Supply Chain Transformation is a strategic leadership role responsible for optimizing and transforming core supply chain and operations processes across the organization. This position involves analyzing end-to-end processes, driving transparency and efficiency using analytics and automation, and developing strategic roadmaps aligned with the company's manufacturing and supply strategy. The Manager leads large cross-functional project teams to improve productivity, service levels, quality, and cost efficiency, and acts as a key driver for excellence in Operations and Supply Chain. Additionally, the role includes defining and implementing business process standards, facilitating change management and capability building, and fostering a culture of operational excellence and continuous improvement. The successful candidate will possess a strong background in manufacturing and supply chain processes, strategic and analytical thinking, and excellent communication skills, with the ability to engage with diverse stakeholders and lead transformation initiatives effectively.

Requirements

Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, Business Informatics or related field.
7+ years of experience in Operations Excellence, Supply Chain transformation, management consulting or internal consulting.
Proven experience in leading large operational or supply chain transformations.
Strong background in manufacturing, supply chain processes or operational performance improvement.
Deep understanding of manufacturing and supply chain processes, performance levers and operational KPIs.
Strong strategic and analytical thinking; ability to translate shop floor problem statements into E2E solutions.
Excellent communication skills; able to engage shop floor teams, plant leadership and senior stakeholders.
High resilience, results-oriented mindset, and strong customer focus.
Fluent in English and Spanish (preferred due to close collaboration with local plant operations and engagement in global projects).
Willingness to travel (regional + global).
Identification with our core values: Sustainability, Openness, Enjoyment

Nice To Haves

Master’s degree a plus.
Expertise in BPMN, Lean, Six Sigma, process improvement, and digital enablement tools.
Experience with ERP systems, advanced planning solutions, process mining and automation technologies is a strong plus.

Responsibilities

Strategic Process & Program Leadership Analyze and optimize core SCM & Ops processes (e.g., Plan-to-Source, Purchase to Produce, Production Planning & Execution, Internal Logistics, Order to Delivery, Warehousing, Distribution).
Drive E2E process transparency using analytics, benchmarking, automation and shop floor insights.
Develop strategic process and capability roadmaps for Operations & Supply Chain, aligned with manufacturing and supply strategy.
Lead cross plant transformation initiatives aimed at improving productivity, service levels, quality, and cost-to-serve.
Act as key driver for the future operating model in Operations and Supply Chain.
Project & Stakeholder Management Lead large cross functional project teams (>25 team members) across Manufacturing, Supply Chain, Planning, Quality, Technology/IT, Finance and Commercial.
Ensure delivery of operational programs with measurable impact on throughput, lead time, service level and cost efficiency.
Prepare decision documents and business cases for plant leadership, regional operations leadership and the senior leadership.
Advise senior stakeholders and act as a trusted partner for process performance, operational stability, and strategic direction.
Operational & Business Process Excellence Define and implement BPM standards specifically tailored to manufacturing and supply chain environments.
Use KPIs, process mining, performance analytics and operational data to identify bottlenecks and improvement levers.
Ensure standardization and harmonization across plants and supply chain nodes.
Evaluate and implement scalable solutions supporting lean operations, automation, and digital enablement.
Ensure adherence to quality standards, operational KPIs, regulatory frameworks and compliance requirements.
Change Management & Capability Building Drive change management to ensure sustainable adoption of process and system improvements across manufacturing and supply chain teams.
Facilitate capability building workshops for process thinking, lean practices, and digital processes.
Foster a culture of operational excellence, customer-centricity, and continuous improvement.
Coach teams and project members to strengthen BPM and operational improvement know how.