Service Supervisor, Home Care

BAYADA Home Health Care • Tucson, AZ

12h

About The Position

Are you ready to love what you do?! BAYADA Home Health Care is seeking a full time Service Supervisor for our Home Care office in Tucson, AZ (East).
POSITION SUMMARY: This position includes a unique opportunity to act as a non-clinical field supervisor (where applicable), a client advocate and a community resource. You will work closely with interdisciplinary office teams to effectively monitor and assist in client and employee satisfaction, the quality and safety standards of our personal care services and assist with social determinant issues that impact our client’s health and welfare.

Requirements

• Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability
• Demonstrated record of strong interpersonal skills
• Demonstrated track record of successfully taking on more responsibility with positive results and ambition to grow past current position.
• Competence in basic PC skills required to perform job functions.

Nice To Haves

• Prior health care, and/or home or social service experience preferred.

Responsibilities

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way
• Conduct supervisory visits of non-medical staff in the clients’ homes and in the community.
• Ability to establish positive supportive and trusting relationships with and among clients, field staff and colleagues and work collaboratively and effectively with an interdisciplinary management team.
• Ensure field staff have completed all required competencies and documentation to provide required services.
• Visit clients in their home as required to:
• -Obtain feedback and ensure client and employee satisfaction
• -Ensure care plan is carried out as written
• Report any service deviations or care plan requests from the client to the clinical manager and/ or client service manager.
• - Identify and assist our client’s in resolving unmet social needs
• Document all pertinent situations and interactions with clients, families, physicians, case managers and other care providers, to ensure adequate coordination and continuity of service.
• Develop community relationships and participate in outreach activities.

Benefits

• Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, tuition reimbursement and employee assistance program
• Advancement opportunities/Growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees