Service Specialist

IST Management Services • Chicago, IL

9h • $18 - $19

About The Position

Consider a new career today as a Digital Document Center Service Specialist - Full-Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.
Position Details:
This direct hire role is full time and performs digital services that includes copy/print and scanning work. Hours will range within Sunday - Thursday 8:30am - 5:30pm (Off Friday and Saturday) Some overtime may be required which may include occasional weekend support on an as needed basis. Business professional dress code and standards are required.
Hourly Compensation: $18.00 - 19.00 USD per hour, DOE.
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
Amenities: Access to public transportation nearby

Requirements

• High school diploma or equivalent (GED)
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

Nice To Haves

• Prior Law Firm experience a plus with the ability to work in a fast paced environment.
• College Degree is a plus and allows a fast track plan to management

Responsibilities

• Operating mailing, copy and scanning equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Perform other tasks as assigned

Benefits

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED