Service Specialist 1 PT - Hunters Walk

CAMPUS USA CREDIT UNION • Gainesville, FL

9d • $18 - $22 • Onsite

About The Position

Role
Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve Identifies cross-sell opportunities and cross-sells services to members

Requirements

• High School Diploma or GED
• 0 - 1 year of general experience
• Attention to Detail
• Cash Reconciliation
• Collaboration and Teamwork
• Communication
• Confidentiality and Discretion
• Cross-Selling
• Excellent Member Service
• Microsoft Office Products
• New Account Openings
• Product Knowledge
• Problem Solving
• Time Management and Organization

Responsibilities

• Greets and assists members or potential members
• Processes financial transactions
• Sets up new accounts
• Educates members on products and services
• Establishes relationships with members
• Maintains professionalism, integrity, and confidentiality
• Assists members with opening and closing accounts
• Answers questions about products and services
• Resolves problems
• Identifies cross-sell opportunities
• Cross-sells services to members

Benefits

• 401(k) with up to a 5% company match
• Holiday Pay based on work schedule
• Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave
• Employee Wellness Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED