Service Solutions Executive

PartsSourceHudson, OH
9dRemote

About The Position

We are seeking a seasoned, mission-driven Service Solutions Executive to accelerate PartsSource’s growth across our PRO multivendor service offerings. In this high-impact role, you will drive new business acquisition, expand market share, and cultivate strategic customer relationships. You will design enterprise service strategies, navigate complex sales cycles, and partner cross-functionally to deliver solutions that transform how health systems manage medical equipment service operations. This is a revenue-driving, relationship-centric role for a proven healthcare sales leader.

Requirements

  • 10+ years of successful experience in healthcare service sales, consulting sales, strategic account management, or related field.
  • Deep understanding of healthcare operations, clinical engineering/HTM, supply chain, financial stakeholders, and regulatory considerations.
  • Demonstrated success in managing complex sales cycles and closing enterprise-level service contracts.
  • Proven ability to manage large, strategic healthcare accounts and build long-term executive-level relationships.
  • Bachelor’s degree in Business, Healthcare Administration, or related field required
  • Ability to travel 50% or more throughout the Northeast region.

Nice To Haves

  • Experience with multivendor service models or healthcare technology service solutions strongly preferred.
  • Master’s preferred.

Responsibilities

  • Drive Value-Based Business Development Lead a comprehensive multivendor service sales strategy including opportunity creation, solution design, and financial negotiation.
  • Build strong, trust-based relationships with stakeholders across Clinical Engineering/HTM, Supply Chain, Finance, and Executive Leadership.
  • Conduct needs assessments to uncover medical equipment service challenges and tailor solutions to operational priorities.
  • Deliver compelling presentations and demonstrations showcasing PartsSource’s service value proposition.
  • Educate customers on the full portfolio of PRO service offerings to deepen engagement and adoption.
  • Collaborate Cross-Functionally to Deliver Customer Success Partner closely with PRO Parts and enterprise teams to align strategies that maximize customer value.
  • Coordinate with Pricing, Marketing, Legal, and Finance to progress transactions through the deal desk, RFP responses, and contracting.
  • Serve as the bridge between sales, technical resources, and service delivery for seamless implementation and execution.
  • Translate customer requirements into actionable insights for internal teams.
  • Drive Operational Rigor and Sales Excellence Manage territory planning, account prioritization, pipeline development, and opportunity progression using CRM tools.
  • Maintain accurate forecasts, close plans, stakeholder maps, and sales reporting for your region.
  • Prepare competitive proposals and solution recommendations rooted in customer needs and organizational value.
  • Ensure consistent performance through disciplined adoption of PartsSource’s sales process.
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