Service Shop Foreman

Banner Ford of Monroe • Monroe, LA

5d

About The Position

Join a Team Built on Excellence! We are seeking an experienced, motivated, and hands-on Shop Foreman to lead our service team. This is a key leadership role responsible for driving productivity, maintaining quality standards, and supporting technician development while ensuring an exceptional customer experience. If you are a Ford-certified technician with leadership ability and a passion for building a high-performing team, we want to talk to you.

Requirements

• Ford experience preferred (Senior Master or Master Certification highly desirable)
• Strong diagnostic and troubleshooting skills
• Proven leadership experience in a dealership service department
• Ability to motivate and mentor technicians
• Strong communication and organizational skills
• Valid driver’s license and clean driving record
• Ability to lead by example with professionalism and integrity

Responsibilities

• Oversee daily workflow of service technicians
• Dispatch work efficiently to maximize shop productivity
• Assist technicians with diagnostics and complex repairs
• Ensure repairs are completed correctly and on time
• Maintain high standards for quality control and comebacks
• Monitor flagged hours, efficiency, and technician performance
• Provide coaching, training, and mentoring to technicians
• Ensure compliance with Ford warranty procedures and policies
• Promote safety, cleanliness, and organization in the shop
• Collaborate with Service Advisors and Service Manager to meet department goals

Benefits

• Competitive compensation
• Bonuses
• Health, dental, and vision insurance
• 401(k) with generous company match
• Paid time off
• Ongoing training
• Supportive leadership and team environment
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees