Service Sales Specialist

Becton Dickinson Medical Devices•Milpitas, CA

9d•Remote

About The Position

We are seeking a dynamic and results-driven Service Sales Specialist to support and grow our service business. This role will be instrumental in driving service revenue through strategic account management, field enablement, and cross-functional collaboration. The ideal candidate will have a strong background in sales operations, CRM systems, and customer engagement. We are the makers of possible! BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. Location: Candidate can work from any location in the United States.

Requirements

Bachelor’s degree in Business, Marketing, or a related field required
3+ years of experience in service sales, sales operations, or a related role required
Proficiency in Salesforce (SFDC), SAP, and SMX preferred.
Strong analytical, communication, and presentation skills.
Ability to work cross-functionally and influence without authority.
Ability to travel 25% required.

Responsibilities

Top Account Strategy: Manage and execute the Top Account strategy in collaboration with the Inside Sales Service Provider team.
Field Enablement: Train field associates on service offerings, including how to position and sell different service tiers effectively.
Lead Generation: Proactively engage with field teams to identify and generate new service opportunities.
Customer Conversion: Partner with US BDB Sales and Service teams to convert customers to service agreements.
Deal Support: Serve as the escalation point for BDB Sales and Service teams when negotiating deep discounts on large or non-standard deals.
System Super User: Act as a super user for SFDC, SMX, and SAP, supporting data integrity and process optimization.
Reporting & Analytics: Generate service history, installed base, and ad hoc reports to support business decisions.
Sales Tools Development: Create and maintain sales tools and materials to support service sales efforts.
Revenue Forecasting: Assist with monthly revenue variance analysis, mid-month forecasts, quarterly forecasts, and pricing projects.