Service Sales Representative

All Energy Solar • Saint Paul, MN

4d • $23 - $25 • Hybrid

About The Position

The Service Sales Representative is responsible for quoting and selling solar service repair work to existing and prospective customers. This position plays a key role in driving non-install revenue, improving system performance for customers, and delivering a positive post-installation experience. This role requires strong communication skills, technical curiosity, and the ability to manage multiple service opportunities simultaneously.

Requirements

• 1 or more years of sales, project management, or related field preferred or equivalent combination of education and relevant work experience considered.
• Proficient in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software (preferred).
• Proficiency in CRM, ERP, and other related software.
• Strong interpersonal and communication skills for cross-functional and internal collaboration.
• Ability to work tactfully and effectively with leaders in different departments.
• Ability to communicate effectively with customers by phone and email.
• Able to work under pressure, prioritize projects, and meet deadlines.
• Comfortable working in a dynamic work environment with changing priorities.
• Proactive and helpful demeanor.
• Excellent organizational skills and attention to detail.
• Ability to effectively manage time, anticipate needs, and work independently with minimal supervision.
• Detail oriented.
• Ability to thrive in an independent role
• Prolonged periods sitting at a desk and working on a computer (frequent).
• Must be able to lift up to 30 pounds at times (infrequent).
• Ability to type at least 40 words per minute (frequent).
• Must be able to access and navigate each department at the organization’s facilities.

Nice To Haves

• Experience in and knowledge of solar power (preferred).
• Salesforce, NetSuite, and RF Smart experience preferred.

Responsibilities

• Proactively seek and solicit service sales opportunities from both existing and non-AES customers.
• Serve as the primary point of contact for customers during the service sales and pre-execution phase, providing proactive communication and updates.
• Set clear expectations regarding scope, timelines, warranty coverage, costs, and execution dependencies.
• Manage the service sales pipeline from initial inquiry through contract execution, maintaining visibility into status, priorities, and timelines.
• Track project milestones related to service sales readiness and identify risks or gaps that could impact execution.
• Maintain accurate records of service opportunities, proposals, contracts, and project details within company systems.
• Partner closely with Service Case Coordinators, Service Technicians, and Operations to ensure a smooth handoff from sale to execution.
• Clearly document and communicate scope, assumptions, constraints, and risks to internal teams to support accurate scheduling and execution.
• Identify trends in service needs, recurring system issues, execution challenges, or customer feedback, and share insights with leadership.
• Other duties and tasks as assigned by management.

Benefits

• PTO accrual per hour will be .03847, up to 80 hours annually (120 hours annually after year 1).
• 6 paid holidays + 1 floating holiday.
• Dental + vision insurance (free for individual).
• Health insurance (free individual option).
• 401K with company match (eligible after 90 days, age 21+).
• Discretionary Profit Sharing Bonus based on company performance.
• Free employee assistance plan.
• Company-provided training and Continuing Education.
• Much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees