Service Sales Representative

Aston Carter•Sewickley Heights, PA

10d•$24 - $30•Onsite

About The Position

Our client, a trusted HVAC provider in Sewickley, PA, is seeking a detail-oriented and customer-focused Service Sales & Project Coordinator to support HVAC installation projects in new residential construction. This role blends customer communication, scheduling, and project tracking with light sales and service support. It’s ideal for someone organized, proactive, and comfortable speaking with both customers and technicians.

Requirements

Strong communication and interpersonal skills
1–3 years of experience in scheduling, customer service, or project coordination (recent grads welcome)
Comfortable on the phone and with outreach
Highly organized with strong time management skills
Able to work under pressure and adapt to changing priorities
Willingness to go onsite when needed

Nice To Haves

Familiarity with CRM or scheduling software is a plus

Responsibilities

Schedule service appointments and coordinate internal and external calendars
Communicate with customers and technicians to confirm appointments and resolve issues
Track HVAC installation projects from start to finish (typically 80–100 days per project)
Log project details, photos, and communications in the system
Submit and manage warranty claims
Perform data entry and maintain accurate records
Occasionally visit job sites to support project coordination
Provide customer service and follow-up to ensure satisfaction
Support upselling of services when appropriate (no cold calling)
Collaborate with team members to ensure smooth project execution