Service Sales Representative

Bravas • Nashville, TN

23h

About The Position

At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected.
We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.

The Service Sales Representative is responsible for driving service-related revenue by building strong relationships with existing BRAVAS clients and acting as a trusted advisor for ongoing system support, upgrades, and enhancements.

This role owns the full service sales cycle, from identifying opportunities through proposal and handoff, while working closely with Service Operations to ensure solutions are properly scoped, priced, and executed. A key focus of this position is growing recurring monthly revenue through Support Plans and Security Monitoring Contracts.
The ideal candidate is consultative, organized, and comfortable navigating both technical conversations and relationship-based sales.

Requirements

• Proven experience in service sales, account management, or consultative sales (technology, integration, or related field preferred).
• Strong relationship-building and communication skills.
• Comfort working cross-functionally with technical and operational teams.
• Highly organized with strong attention to detail.
• Ability to manage multiple opportunities in a fast-paced environment.
• Experience working with CRM, ticketing, or ERP systems (NetSuite, Zendesk, Salesforce, etc.).

Responsibilities

• Grow Service Revenue: Build and maintain client relationships, identifying opportunities for service, upgrades, retrofits, and enhancements.
• Own the Service Sales Cycle: Manage service opportunities from initial conversation through proposal, approval, and handoff to Service Operations.
• Consult & Recommend: Advise clients on service options, system improvements, and preventative solutions; scope and recommend upgrades or enhancements aligned with client needs and budgets.
• Drive Recurring Revenue: Partner with the Service Manager to sell Support Plans and Security Monitoring Contracts, converting reactive service clients into long-term, recurring relationships.
• Account Management: Maintain strong post-sale relationships to drive repeat business, renewals, and client satisfaction.
• Accuracy & Organization: Prepare clear proposals and service agreements, maintain records, and ensure smooth execution with internal teams.
• Be the Service Expert: Stay knowledgeable on legacy and current systems to guide client decisions confidently.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed