Service Sales Business Development Specialist

Hewlett Packard Enterprise • Boston, MA

4d • Remote

About The Position

The Service Sales Business Development Specialist is responsible for driving growth of HPE’s non-maintenance services portfolio, including Professional Services, Advanced Services, and Education offerings aligned to HPE Networking solutions. This role focuses on proactively building pipeline and leading the pursuit of complex, outcome-based service opportunities by partnering with account teams, service sales leaders, and solution architects. The individual will identify, qualify, and close opportunities while supporting customer engagements, RFP responses, and the development of tailored service solutions that address specific business needs. Acting as a bridge between sales and delivery, this role requires a consultative approach to solution selling, with the ability to influence stakeholders and navigate complex deal cycles. The Service Sales Specialist applies strong subject matter expertise to position services effectively, develop proposals, and drive new business as well as expansion within existing accounts. Success in this role requires strong business acumen, independent judgment, and the ability to deliver customized solutions that create measurable customer value.

Requirements

• Bachelor's degree or advanced degree or equivalent relevant experience required.
• 5+ years technical sales and integration experience required.
• Demonstrated success in developing and selling customized services
• Technology based Solution Expertise appropriate for the position include: Wireless, Wired, WAN, Automation, Network Management
• Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required
• Deep knowledge of solution and service offerings as well as competitor's offerings, to be able to sell services attached products.
• Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
• Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities.
• Negotiates and drives deals to ensure successful closes and high win rate.
• Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs.
• Uses client engagement skills in collaboration with account leads to propose service solutions to client.
• Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals.

Nice To Haves

• Accountability
• Active Learning
• Active Listening
• Assertiveness
• Bias
• Building Rapport
• Buyer Personas
• Coaching
• Complex Sales
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Experience Strategy
• Customer Interactions
• Design Thinking
• Empathy
• Financial Acumen
• Follow-Through
• Growth Mindset
• Identifying Sales Opportunities
• Industry Knowledge
• Intellectual Curiosity (Inactive)
• Long Term Planning
• Managing Ambiguity

Responsibilities

• Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area.
• Maintains knowledge of competitors in account to strategically position the company's products and services better.
• Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contributes to proposal development, negotiations and deal closings.
• Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts.
• May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals.
• Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.
• Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.
• Translate product/services delivery knowledge into customer's added business value.
• Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities.
• Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
• Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
• Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers.
• Understand the channel and work an effective plan to increase sales with our partners.
• Regular use of standard MS-Office tools and SFDC reporting tools for updating deal profile and forecasting accurately.
• Understands professional services as part of strategic product sales.
• Good prioritization and team coordination skills in order to focus on the key client opportunities and timely deliverables and next steps.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level