Title Service Representative III

Amynta Group•Baltimore, MD

22d•$19•Onsite

About The Position

We’re thrilled that you are interested in joining us here at the Amynta Group! We’re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Title Service Representative III at our Hunt Valley, MD location. The compensation for this position is $18.50 per hour, with possible opportunities for overtime. The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts. Apply now! Position Posted 12/2/2025 The Title Service Representative III must be proficient is all aspects of the job functions of a TSR I and II. This position requires the ability to research and address exception issues, respond to emails in a timely manner, contact dealers, police departments and DMV's, handle reporting, training of new hires, and or assisting the supervisor as needed.

Requirements

HS Diploma or General Education Degree (GED).
3-5 years administrative experience.
Strong attention to detail, is dependable and follows through.
Extensive knowledge of Microsoft Excel and Microsoft Word.
Strong work ethic.
Previous customer service experience.
Strong leadership skills.
Strong interpersonal skills and ability to work well with people throughout the organization.
Willingness to maintain a professional appearance and provide a positive company image.
Ability to understand key functions of departments responsible for.
Ability to meet expected production guidelines.
Ability to prioritize emails so a response to the client can be completed within the hour of that email.
Strong organization skills.
Ability to write clearly.

Nice To Haves

DMV or car dealership or title experience a plus.

Responsibilities

Complete different types of DMV forms like repo applications and affidavits and ships these applications to the DMV or Tag Agent to obtain a repo title, a re-title or a duplicate.
Send customers and dealers release of liens, copy of titles and contracts via Fed Ex, fax or e-mail.
Reassigns both retail and lease title to new dealer and adds to dealer shipment.
Complete requests for release of liens, copies of contract and or titles, and paid-in-full letters.
Calls to DMVs, dealers and customers to assist with title related issues.
Willingness to help train a Title Service Representative I.
Assists with managing exception queues and workflows.
Handles Secure Message accounts for client.
Assist in training new hires.