David Craft

ITW•Jackson, MS

13d

About The Position

SUMMARY Service/Repair Technician 3 possesses in depth knowledge and has demonstrated mechanical, electrical, pneumatic, gas, and/or refrigeration (HVACR) aptitude with complex troubleshooting experience. Responsible for providing on-site support to Hobart Service customers that includes but is not limited to: installation and/ or service of commercial food equipment. Routine work schedule including on-call, after-hours, holiday, and weekend on-site repair support. ESSENTIAL DUTIES AND RESPONSIBILITIES FOR ALL TECHNICIAN LEVELS These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned. Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed. Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis. Ability to interpret and follow schematic diagrams. Demonstrate knowledge of sequence of operations for multiple operating modes. Knowledge of state specific and federal regulations related to combustion emissions Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment. Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs. Promotes branch and organization financial objectives by providing quality customer experience and generating leads. Supports new product introduction. Maintains current organization, industry, and equipment knowledge. Responsible for assigned company assets including vehicle, tools, and inventory. Follows the company's safe driving and other applicable policies.

Requirements

High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVACR service experience
Ability to read and interpret standard service manuals, mechanical diagrams, sustains understanding of parts stocking and identification methods, practices, and procedures.
Understanding of basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions).
Basic knowledge of / working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
Ability to read and understand safety guidelines of the business.
Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality.
Demonstrates a comprehensive knowledge of company products and services.
Completes required safety training.
Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
Demonstrated ability to communicate orally with individuals from within and outside the organization.
Demonstrates crisis/conflict resolution skills.
Ability to self-motivate and take direction from senior technicians and management.
Thrives in multi-tasking environment and can adjust priorities quickly.

Nice To Haves

Associates Degree or Vocational Certificate preferred.
Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.
Industry certification is highly desirable.
Accredited Certified Technician (CFESA / NATE / Hobart)
EPA Certification

Responsibilities

Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed.
Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
Ability to interpret and follow schematic diagrams.
Demonstrate knowledge of sequence of operations for multiple operating modes.
Knowledge of state specific and federal regulations related to combustion emissions
Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment.
Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
Promotes branch and organization financial objectives by providing quality customer experience and generating leads.
Supports new product introduction.
Maintains current organization, industry, and equipment knowledge.
Responsible for assigned company assets including vehicle, tools, and inventory.
Follows the company's safe driving and other applicable policies.