Service Project Manager

Mark One Electric Co • Kansas City, MO

2d

About The Position

Service Project Manager Electrical Service Department We’re looking for a Service Project Manager who thrives on keeping things running smoothly, leading teams, and delivering top-notch service to a wide range of customers, from residential to commercial and industrial. If you enjoy coordinating projects, supporting a team, and contributing to a positive customer experience, this role could be a great fit for you. This role is dynamic. Priorities may shift, and you’ll collaborate across teams to meet evolving business needs. You won’t just be managing projects, you’ll be shaping the customer experience, supporting your team’s success, and driving operational excellence across the board. Mark One Electric is an Equal Opportunity Employer. We’re committed to building an inclusive workplace and welcome qualified applicants of all backgrounds.

Requirements

• You’re organized, detail-oriented, and comfortable working in a fast-paced environment.
• A solid understanding of the electrical service industry across multiple sectors
• Experience with business operations, customer service, and basic accounting principles
• Familiarity with office software and business development processes
• A bachelor’s degree in engineering, electrical engineering, construction management, or a related field (or equivalent hands-on experience)
• Strong organizational skills and the ability to manage multiple priorities effectively
• Working knowledge of electrical codes and standards (NEC, NFPA, Life Safety, Uniform Building Codes, etc.)
• Experience with electrical systems, permitting, maintenance programs, and facility management practices
• Excellent written and verbal communication skills

Responsibilities

• Lead the day-to-day administrative and customer service functions across residential, commercial, and industrial accounts
• Keep communication flowing clearly and positively with employees, customers, vendors, and internal teams
• Oversee service crews and work orders to ensure efficiency, productivity, and cost control
• Proactively manage team performance, scheduling, and safety practices
• Identify opportunities to improve productivity, customer satisfaction, and profitability
• Ensure high-quality service delivery: on time, on budget, and done right
• Develop and manage ongoing maintenance schedules for service accounts
• Coordinate and schedule service work orders from start to finish

Benefits

• 100% employer-paid Medical, Dental, and Vision insurance for employees and immediate family
• 401(k) with retirement planning support
• Profit Sharing
• Paid Time Off + Holidays
• Long-term career growth with a respected, stable contractor

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees