Service Project Manager

Smiths Group•Edgewood, MD

60d•$65,760 - $180,200

About The Position

The Service Project Manager is responsible for managing large, complex inter-disciplinary projects for Smiths security equipment products and 3rd party. These projects span multiple functional areas and encompass departments from both the Business and Technology areas. Management of these complex projects includes stakeholder management, leveraging and disseminating Product Development Life Cycle (PDLC) best practices, and adding rigor and process to project/program definition, implementation, and deployment. In partnership with the Business and Technology Functional Leads, the Project Manager will lead design reviews, delivery planning and execution, governance, status reporting, risk and issues management and budget tracking. They will exhibit strong, effective interpersonal and negotiation skills and are able to communicate effectively with stakeholders and program team members at all levels of the organization. Initiative, and the ability to lead, influence, prioritize, communicate, and execute a project within schedule and budget are critical skills. The ideal candidate will be a self-starter, highly motivated, resourceful, adaptive, creative, results-oriented, decisive individual with an ability to handle multiple projects simultaneously and priorities.

Requirements

Bachelor's degree or 5 years of deployment management required or extensive field experience on deployment
Program Management Professional certification PMI/PMP is preferred
If no PMP Certification, must be willing to achieve PMP Certification within 2 years.
Minimum of 5 years of direct business experience with TSA ILS/SESI programs and/or projects
Advanced knowledge of Project Management and Business Analysis tools including Presentation, Word Processing, Spreadsheet & Planning Tools (MS Word, PowerPoint, Excel, MS Project & Visio).
Working knowledge of CAS compliance
Must have experience with safety regulations
Demonstrated knowledge of PMBOK/PMI methodologies
Proven Project Management skills – particularly scheduling, on‐time delivery, managing customer expectations, and stakeholder management
Excellent written, verbal and interpersonal / communication / negotiation skills to coordinate and drive a project to successful completion
Proficient in project task estimation, resource scheduling, risk management, and issue management
Ability to be resourceful in researching and recommending solutions
Ability to recognize and pursue potential sales leads
Ability to work under pressure and within tight deadlines
Demonstrated superior problem solving, analytical and decision-making skills
Ability to identify issues, seek solutions and gain consensus regarding outcome
Ability to build relationships with a diverse group of both technical and nontechnical resources and unite the teams for effective project execution
Highly disciplined individual, self-motivated, delivery focused with the ability to multi-task effectively
Team player adaptable to changing environment
Ability to establish and effectively coordinate with third party vendors outside contractual requirements
Ability to support field service support when project activity is limited or project management skills are required in service functions (bearing replacements, safety for equipment movement, etc).

Responsibilities

Ensure that all workers adhere to applicable safety standards
Collaborate with Services, Programs and the customer to assemble a feasible project plan to meet the expectations of the company
Lead and motivate a cross functional project team in a matrix organization to accomplish project goals and deliverables
Must be able to clearly prioritize efforts for team members and find resourceful ways to accomplish tasks on time in a resource-constrained environment
Understand revenue models, P/L, and cost-to completion projections
Accurately forecast project milestones and revenue, in order to reduce unnecessary labor cost
Create and manage project plans and schedules that meet internal and external customer needs
Work with the teams to proactively identify and manage program risks
Ensure that all project team members understand their roles and responsibilities. Provide input on performance to functional managers
Establish contingency plans and identify trigger events and responsibility for initiating corrective action
Manage project schedules and budgets, and deliver revenue and deliverables on schedule
Manage deployment, relocation and decommissions of field service security equipment (Internal/External)
Communicate project status and priorities to the team, communicate plans to upper management, communicate with customers and stakeholders
Provide SOW comments and cost estimate input for proposal preparation when needed
Provide ad‐hoc reporting and analysis deemed necessary by management
Identify revenue sources and consult with Sr. Management and Directors on status of opportunities
Work with the Service Managers and Program Manager to utilize field resources for project work Exercises every available measure to control and minimize costs while maximizing revenue.
Accept additional project and/or program tasks as directed
Comply with all applicable export control and security regulations
Required to successfully obtain and maintain government clearance(s)
Other duties as required
Complying with and promoting all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety

Benefits

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing.
You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

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