Service Professional Job Description

Pestban•Augusta, GA

1d•Onsite

About The Position

Pest Control Technicians provide the vital link between our company and our clients through exceptional customer service. They spend their day traveling to appointments and meeting with customers to assess pest problems and execute specialized treatment plans in and around their homes and places of business. Technicians recommend corrective actions to prevent future pest problems. They help the community by solving their pest challenges, building long-term relationships with customers on their route, while protecting their homes and businesses.

Requirements

A valid driver’s license with an acceptable driving record
The ability to read, write, speak, and comprehend English
Legal eligibility to work in the U.S.
Availability to work at least 40 hours per week including some weekends
High school degree or equivalent
Technical proficiency with computers, smart phones, etc.
Good oral and written communication skills
Solid attention to detail

Responsibilities

Deliver extraordinary customer service
Respond to customer’s needs in a professional and timely manner
Physically administer and monitor various pest control measures, indoors and outdoors in potentially hot or cold working environments
Perform physical labor and using a variety of tools/equipment
Establish effective working relationships with customers and co-workers
Effectively communicate with customers and coworkers in the office, verbally and in writing, as needed
Read, understand, and follow labels and SDS forms for hazardous chemicals used during service
Work independently and maintaining your route
Drive a company vehicle safely to customer’s homes and businesses
Use a handheld device to manage services and document structural, sanitation, and pest issues
Follow all proper safety guidelines
Inspect, maintain, and utilize PPE (personal protective equipment)
Maintain working order and cleanliness of assigned company vehicle
Remain up to date on the company’s product and service offerings
Perform other duties as assigned