Service Porter - Concord Honda

Sonic Automotive•Concord, CA

3d•$18

About The Position

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Requirements

All applicants must be authorized to work in the USA.
Valid driver's license and good driving record.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Responsibilities

Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Makes key tags for vehicles
Maintains a professional appearance
Performs other duties as assigned
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Benefits

We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.
comprehensive training
competitive compensation
unparalleled benefits