Service Parts Associate

acp inc • Cedar Rapids, IA

18d • Onsite

About The Position

ACP, Inc. has an opportunity for a warehouse Service Parts Associate to prepare, assemble, and package service parts and component orders for shipment. Hours: 7:00 am – 3:30 pm Monday through Friday. ACP designs and manufactures commercial high-speed and microwave ovens used in some of your favorite restaurants!

WHO IS ACP, Inc.? We are the ‘hidden gem employer in SW Cedar Rapids’ and believe that the quality of our products is directly related to the quality of the people that make them. Since 1969, our team provides restaurant operators around the world the very best in accelerated cooking ovens!

WHAT DOES AN ACP, INC. SERVICE PARTS ASSOCIATE DO? You will prepare, assemble and package service parts and component orders for shipment. May perform return authorization (RA) activities, testing and troubleshooting. This will require operating power tools and equipment to assemble parts per instructions; preparing and packaging components, parts and or material for shipment, preparing and applying address labels to packages, cartons, or crates. Operation of material handling and fork truck equipment including picker, to transport various materials and parts; maintaining accurate inventory levels and parts locations; hi-pot testing of service parts; using computer to process transactions into inventory management system, as well as communicating both via phone and email with internal/external customers. Moderate to heavy lifting is required, up to 25 lbs.

Requirements

• High school graduate or equivalent
• Strong work history
• Fork truck trained or certified, or ability and willingness to learn and be trained on forklift equipment including picker equipment
• Ability to communicate effectively both verbally and in writing
• Basic keyboarding/computer skills in order to operate shipping system, as well as basic inventory knowledge

Nice To Haves

• Previous pick/pack/ship and assembly experience desired
• Previous training or experience reading/interpreting blueprints preferred

Responsibilities

• prepare, assemble and package service parts and component orders for shipment
• perform return authorization (RA) activities, testing and troubleshooting
• operating power tools and equipment to assemble parts per instructions
• preparing and packaging components, parts and or material for shipment
• preparing and applying address labels to packages, cartons, or crates
• Operation of material handling and fork truck equipment including picker, to transport various materials and parts
• maintaining accurate inventory levels and parts locations
• hi-pot testing of service parts
• using computer to process transactions into inventory management system
• communicating both via phone and email with internal/external customers
• Moderate to heavy lifting is required, up to 25 lbs

Benefits

• Competitive compensation plan including monthly bonus opportunity.
• Promotional opportunities available to learn new skills, jobs and move into higher tiered warehouse roles, with increased pay opportunities for performance.
• Competitive benefits package that starts the 1st of the month following your hire date, including 40 hours of PTO after 90 days; unpaid personal time; paid life and STD/LTD; 401(K) after 30 days with 100% match up to 3% and 50% match of the next 4% of employee’s contributions, with immediate vesting, and MUCH more!
• A positive, high potential, fun work environment!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED