Service Parts Associate

Cummins • Sumner, WA

8d

About The Position

Job Summary:
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.
We are looking for a talented Service Parts Associate to join our Distribution business in (Sumner, WA).
We offer competitive pay and benefits!
This role will make an impact in the following ways:
Comply with all Health, Safety, and Environmental standards, policies, and procedures while using required personal protective equipment

Responsibilities

• Perform customer parts counter duties, including answering parts calls, greeting and assisting walk-in customers, completing paperwork, and processing cash, check, and credit card transactions
• Maintain positive relationships with internal and external customers by addressing needs and resolving issues in a timely manner
• Escalate customer concerns to senior parts personnel or supervisors when appropriate
• Maintain a clean, organized, and professional customer parts area and warehouse
• Support other parts personnel with complex parts requests or identifying alternative solutions
• Utilize systems, catalogs, and available resources while collaborating with technicians to source parts efficiently and cost-effectively
• Identify opportunities to upsell related products and services when appropriate
• Perform additional duties as assigned, including inventory management, stock level control, shipping and receiving, warehouse activities, and core processing

Benefits

• competitive pay
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees