Service Order Dispatcher

APTIM

12d • $27 • Onsite

About The Position

The IJO Service Order Dispatcher l will support APTIM Federal Services located
at Fort Benning, GA and the IJO team by successfully processing DA 4283
Individual Job Orders (IJO) and Service Orders while utilizing systems including
Maximo, General Fund Enterprise Business System (GFEBS), Army Maintenance
Activity (ArMA), and cProject. This position also provides support to
government, management team, project coordinators, and shops while ensuring
proficiency of work while meeting deadlines and adhering to office procedures.

ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient
energy economy, building a sustainable future for our communities and natural
world, and creating a more inclusive and equitable environment that celebrates
the diversity of our communities. We specialize in environmental, resilience,
and sustainability and energy solutions, as well as technical and data
solutions, program management, and critical infrastructure. For every challenge
our clients face, there is an opportunity for APTIM to innovate a
fit-for-purpose solution that will raise your organization or community to a new
standard of excellence.

What you can expect from APTIM:

Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development

Requirements

• Must have 1-3 years of experience being a Service Order Dispatcher
• Must have High School Diploma or equivalent
• Valid State Driver's License
• Meet requirements for: drug screening, background check, and MVR check (MVR points are subject to company policy)
• Must be able to obtain Common Access Card (CAC)

Responsibilities

• Receives and processes New, Estimate, Approved, and Deferred DA 4283's in Maximo, GFEBS, and cProject. Aids in processing Service Orders in ArMA.
• Send DA 4283 to Project Coordinator for ROM amount/update ROM amount in Maximo and GFEBS, original DA 4283 to government for review and consideration, and daily approved PWOs to government to fund and release in GFEBS.
• Ensures settlement rule, defect, and notification codes are applied on Approved and Estimate Work Orders.
• Process Completion packets using Maximo and GFEBS, send completion packets to QC for inspection, and updates returned completion packets from QC.
• Provides IJO status updates to customer via email.
• Run monthly Variance report and prepare daily/weekly reports using Excel spreadsheet to provide to management and government officials.
• Attend departmental meetings/training, performs daily task of filing, copying, and scanning of DA 4283's.
• Other job duties as assigned

Benefits

• Wage rates and fringe benefits for this position are governed by terms of a collective bargaining agreement (CBA) between the company and a union with jurisdiction for the job location.
• CBAs for union projects typically include a retirement plan (such as a pension, annuity, or 401(k)), health insurance (e.g., medical, dental, vision), and other benefits. APTIM pays the costs for some fringe benefit plans for employees working on union projects. Under some CBAs, however, you may be required to contribute a percentage of your wages toward the cost of these benefits.
• Additionally, you may also qualify for paid sick leave, paid holidays, paid vacation, and supplemental insurance plans (e.g., life, short-term disability, long-term disability). The CBA contains the terms and conditions of eligibility as well as information about any costs to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED