Service Operations Summer Internship

Enterprise • St. Louis, MO

5d • $16 • Hybrid

About The Position

As a Service Operations Intern , you will gain hands-on experience supporting our National Service Department, which manages automotive maintenance, repairs, and roadside assistance for our leasing customers. This internship offers a unique opportunity to work with industry-leading systems and tools, contribute to process improvements, and assist in delivering exceptional service to our clients and partners. Service Operations Exposure: Interns will gain firsthand experience supporting our National Service Department, which oversees automotive maintenance, repairs, and roadside assistance for our leasing customers. You will learn how service operations impact client satisfaction and business performance. Cross-Team Collaboration: Work closely with team members and cross-functional partners to resolve service-related issues, maintain data integrity, and contribute to process improvements that enhance operational efficiency. Hands-On Learning: From assisting with vendor coordination to analyzing service data, interns will use industry-leading platforms such as ServiceNow, Auto Integrate, EDGE, and manufacturer systems to support real-world projects. Mentorship & Feedback: Each intern will receive guidance and regular feedback from experienced professionals committed to your growth, ensuring you develop technical and analytical skills throughout the program. Professional Development: Interns are expected to demonstrate professionalism, attention to detail, and strong communication skills while managing multiple assignments This internship prepares you for future roles in operations, systems management, or business support. This is a hybrid position reporting to our Fleet Operations center at 2281 Ball Dr., St. Louis, MO 63146. This role will be Monday – Friday with a requirement to work in office 1 to 2 days per week and a starting pay of $16.00 per hour. About the Program: Kick off your career with an exciting opportunity to learn, grow, and connect. Our internship program is a 10-week program beginning on May 18 th and offers a blend of in-person and virtual engagement designed to give you a well-rounded experience. What You’ll Experience: Networking Opportunities with peers, past interns, and business leaders Volunteer Event to make an impact in the community Social Activities to build lasting connections Corporate Culture Insights to understand what makes us thrive Soft Skills Development to prepare you for future success

Requirements

• Must be 18 years of age or older
• Must live in the Metropolitan St. Louis area or surrounding MO/IL counties during the summer of 2026
• Must live in the state of MO/IL
• Must be a Junior or above, enrolled full-time for the Fall 2026 semester in a college or university
• Open to all majors, Business or Supply Chain Management degrees preferred
• Ability to work Monday - Friday, up to 40 hours a week, from May 18th, 2026 - July 31st, 2026
• Six (6) months administrative/clerical/office experience
• Intermediate experience in Microsoft Office Products
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Executing
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility
• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required.
• Connection latency must be less than 100ms.

Nice To Haves

• Business or Supply Chain Management degrees preferred

Responsibilities

• Assist with administrative tasks supporting departmental initiatives and client/vendor partnerships.
• Provide daily support for ServiceNow incidents, ensuring timely and effective communication with internal and external teams.
• Work within internal systems and manufacturer platforms to process post-warranty fund applications and reimbursements.
• Generate, analyze, and present weekly and monthly reports; deliver ad hoc reporting using tools such as Looker.
• Support data integrity initiatives, including Auto Integrate interface clean-up and unit resynchronization between EDGE and Auto Integrate.
• Assist in onboarding in-house shop vendors by coordinating communication and setup processes.
• Contribute to drafting and distributing departmental updates and communications.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees