Fujitsu - Global-posted 2 months ago
Richardson, TX
5,001-10,000 employees
Professional, Scientific, and Technical Services

There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today's FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

  • Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
  • Configure / customize ServiceNow platform specifically Integrations with external third party systems or applications.
  • Prior hands-on experience implementing CMDB, Discovery and ITOM solutions.
  • Define business problems/opportunities with constraints, goals, budgets and timelines.
  • Communicates technical problems and solutions to both technical and non-technical audiences.
  • Ability to convey complex technical concepts in understandable business terms.
  • Consults with business analyst/project manager to develop appropriate technical solutions.
  • Document and gain acceptance / approvals of selected final solutions.
  • Execute technical solutions in capacity as a ServiceNow lead, subject matter expert.
  • Coach and advise other Developers.
  • Bachelor's degree with at least 5 years of ServiceNow design and development experience.
  • Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps.
  • Experience developing ServiceNow solutions and technical design documents from business requirements.
  • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Must have strong requirements gathering experience.
  • Programming expertise in Java, JavaScript or other functional programming languages.
  • Demonstrated understanding of ITIL practices.
  • Excellent written and oral communication skills.
  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines.
  • ITIL v3 certification.
  • Excellent analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong presentation development and Customer Presentation skills.
  • Successful teamwork experience & demonstrated leadership abilities.
  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
  • Unrivalled investment and training in you and your career.
  • Stimulating environment offering ongoing learning opportunities.
  • Culture of innovation and inspiration.
  • Competitive salary and generous benefits.
  • A very flexible and creative environment for everyone.
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