Fujitsu-posted 3 months ago
Full-time • Mid Level
Richardson, TX
Professional, Scientific, and Technical Services

Fujitsu is currently experiencing an unprecedented period of transformation and growth, adapting to the demands of the modern technology landscape. The company is focused on addressing the challenges faced by customers in today's fast-paced IT environment, with a particular emphasis on SaaS and ServiceNow solutions. This role offers the opportunity to design and build ServiceNow solutions for various sectors, working with both existing clients and new customers. Fujitsu provides unrivaled investment in training and career development, fostering a stimulating environment that encourages ongoing learning and innovation. The company offers a competitive salary and generous benefits, along with a flexible and creative work environment.

  • Providing hands-on ServiceNow related design and development expertise, supporting a range of ServiceNow based consulting initiatives.
  • Configure/customize the ServiceNow platform, specifically integrations with external third-party systems or applications.
  • Prior hands-on experience implementing CMDB, Discovery, and ITOM solutions.
  • Define business problems/opportunities with constraints, goals, budgets, and timelines.
  • Communicate technical problems and solutions to both technical and non-technical audiences.
  • Convey complex technical concepts in understandable business terms.
  • Consult with business analysts/project managers to develop appropriate technical solutions.
  • Document and gain acceptance/approvals of selected final solutions.
  • Execute technical solutions in the capacity of a ServiceNow lead, subject matter expert.
  • Coach and advise other Developers.
  • Bachelor's degree with at least 5 years of ServiceNow design and development experience.
  • Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps.
  • Experience developing ServiceNow solutions and technical design documents from business requirements.
  • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Strong requirements gathering experience.
  • Programming expertise in Java, JavaScript or other functional programming languages.
  • Demonstrated understanding of ITIL practices.
  • Excellent written and oral communication skills.
  • ServiceNow certifications - ServiceNow System Administrator, Certified Implementation Specialist is a must and preferred in ITSM and ITOM product lines.
  • ITIL v3 certification.
  • Excellent analytical and problem-solving skills.
  • Strong presentation development and customer presentation skills.
  • Successful teamwork experience & demonstrated leadership abilities.
  • Competitive salary
  • Generous benefits
  • Unrivaled investment and training in career development
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Very flexible and creative environment for everyone
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