ServiceNow Developer

CACI • MD

120d • $103,800 - $218,100

About The Position

CACI is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community. When you join us, you will have the opportunity to take advantage of our Enterprise Training Program to expand your technical expertise. Be a part of something greater than yourself and make a lasting impact at CACI.

Requirements

• Must be a U.S. Citizen with an active Top Secret (TS)/SCI Clearance with Polygraph.
• Bachelor’s degree preferably in an IT related field 7 years of related experience; or a Master’s with 5 years of experience; an Associates with 9 years of experience.
• Extensive backend development experience with JavaScript’s programming language and how it applies to ServiceNow, along with ServiceNow Glide.
• Extensive ServiceNow experience all applications to include custom applications.
• ServiceNow developer certification, preferably Certified System Administrator (CSA).
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
• Excellent interpersonal skills with proven ability to team with industry partners.
• Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word, & Outlook).
• Ability to estimate work effort requirements efficiently and appropriately.
• Ability to communicate effectively in a fast-paced environment.
• Strong public speaking skills and professional demeanor required.
• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.

Nice To Haves

• ITIL 4 certification
• Configuration Management experience.
• Configuration Management certifications.
• Project Management Professional (PMP) certification.
• Other ServiceNow certifications.
• Graphics design or UX/UI design experience.
• Experience in HTML/CSS and Jelly scripting

Responsibilities

• Develop, maintain, develop, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc.
• Help to develop code, unit test, hold code reviews, check in code, and help to build the code pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
• Create, maintain configuration management on the ServiceNow platform in all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
• Champion awareness training and implementation of business processes.
• Develop process documentation (to include Knowledge Articles “How To’s,” as well as Tier 1 supporting), testing, workflows, and work plans.
• Lead workflow presentations to leadership and Mission Partners as required.
• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks.
• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.
• Work on an Agile Team creating/using stories and other Agile and/or SAFE applications within ServiceNow.

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees