CACI International-posted about 1 year ago
$82,100 - $172,400/Yr
Full-time • Mid Level
Remote, OR
Professional, Scientific, and Technical Services

The ServiceNow Developer role at CACI involves providing technical expertise in the development and implementation of ServiceNow solutions for the EITaaS contract supporting the United States Air Force. The position requires a strong understanding of ITSM, ITIL, and CMDB, along with the ability to work collaboratively in a fast-paced environment. The ideal candidate will be responsible for developing technical solutions, performing integration and functional testing, and managing scripts and workflows within the ServiceNow platform.

  • Provide expertise on technical capabilities related to development of ServiceNow.
  • Develop technical solutions, implement them, and perform integration and functional testing.
  • Work with senior leadership and a team on criteria and process maps for ServiceNow development.
  • Create and manage scripts and workflows/flows.
  • Build dashboards based on application data models and external data sources.
  • Address problems of systems integration, compatibility, and multiple platforms.
  • Consult with project teams and end users to identify application requirements.
  • Instruct, assign, direct, and check the work of others on the development team.
  • Participate in the development of software documentation and technical reports.
  • Participate in Agile ceremonies and backlog refinement.
  • 12+ years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience).
  • Advanced experience with ServiceNow implementations.
  • Experience with development and implementation of ServiceNow ITSM modules (Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management).
  • Experience with relational databases (e.g., MySQL, Oracle).
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs in ServiceNow.
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
  • Experience with scripted Web-Services, AJAX, SOAP, REST, and SSO-SAML setup and integration of ServiceNow to other applications.
  • Experience customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Ability to obtain a DoD secret clearance.
  • Certified ServiceNow Developer.
  • JavaScript/AngularJS development experience.
  • Strong communication, presentation, and writing skills.
  • Excellent troubleshooting skills.
  • Healthcare benefits
  • Wellness programs
  • Financial benefits
  • Retirement plans
  • Family support
  • Continuing education opportunities
  • Flexible time off benefits
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