ServiceNow Developer

Entergy

423d

About The Position

The ServiceNow Developer role at Entergy Services, LLC involves providing IT services and ongoing support for ServiceNow-based software solutions within the Operational Governance team. The position allows for engagement in the full application lifecycle as part of a scrum team, focusing on designing, developing, and supporting solutions that enhance Entergy's core IT processes.

Requirements

• Bachelor's degree in computer science, MIS, business administration, or other technical area of study OR equivalent work experience; advanced degree is a plus.
• 4+ years working as a software developer for an enterprise platform.
• Solid analytic and problem-solving skills with excellent written and verbal communication skills.
• Proven experience working with Agile development teams.
• Experience with JavaScript is required.
• Familiarity with software development and design methodologies.
• Ability to work both independently and as part of a team.

Nice To Haves

• Prior ServiceNow experience
• Understanding of design thinking techniques including Persona's, Journey Maps, and Business Model Canvas

Responsibilities

• Develop application features with configuration and custom code development.
• Assist in the coordination of any changes, upgrades, and testing with support providers for external integrations and systems.
• Participate in peer reviews for application changes.
• Participate in scrum ceremonies such as refinement, demo, and release planning.
• Create workflows and build service requests based on customers' specifications.
• Use scripting tools and ServiceNow functionalities to automate rote tasks.
• Perform system and integration testing; and monitor health, usage, and overall compliance within the application.
• Generate reports as needed.

What This Job Offers

• Job Type: Full-time
• Industry: Utilities
• Education Level: Bachelor's degree