ServiceNow Developer

General Dynamics • Mechanicsburg, PA

79d • $97,750 - $132,250 • Remote

About The Position

Seize your opportunity to make a personal impact as a ServiceNow Technical Lead supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a ServiceNow Technical Lead, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Technical Lead joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.

Requirements

• Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience
• 8+ years of experience with Software Development Lifecycle
• 5+ years of experience with ServiceNow platform
• Proficient in ServiceNow development with knowledge of code best practices
• Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
• Effective liaison leading technical development teams
• Knowledge/experience of SDLC practices
• Strong facilitation skills to effectively lead discussions across multiple groups
• Oral and written communication skills including presenting to management
• Knowledge/experience with Agile Methodologies
• Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
• Problem/Risk Management
• MS Office Suite

Responsibilities

• Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology Services
• Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate
• Lead upgrade initiatives and ensure platform currency
• Ensure proper documentation of ServiceNow solutions according to standards
• Keep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processes
• Continuously improve methods and practices to achieve increased quality and value delivery
• Analyzes systems and procedures to refine their formulation and converts them to programmable formats
• Writes or updates software specifications
• Creates logical data models based on functional requirements
• Performs quality assurance review of specifications for internal and external delivery
• Troubleshoots and provides technical support and solutions to users
• Develops analytical tools for use in the design and redesign of systems
• Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
• Prepares and updates documentation for new or existing systems
• Monitors system effectiveness in satisfying user needs
• May provide guidance and work leadership to less-experienced analysts
• Maintains current knowledge of relevant technologies as assigned
• Participates in special projects as required

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees