ServiceNow Developer with Public Trust or Secret (Remote)

About the position

As a ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projects' success and our clients' satisfaction.

Responsibilities

• Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs.
• Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices.
• Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.
• Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes.
• Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference.
• Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience.
• Support end-user training to ensure a smooth adoption of the implemented solution.
• Support change management efforts by assisting senior developers, architects, and users during the transition period.
• Troubleshoot and resolve technical issues related to ServiceNow implementations.
• Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements.
• Stay updated on the latest ServiceNow features, enhancements, and best practices.
• Provide technical guidance to Associate ServiceNow Developers.
• Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination.

Requirements

• 5+ years of experience implementing ServiceNow solutions.
• ServiceNow Certified System Administrator.
• US Citizenship is required.
• Must have a current Public Trust or Secret Clearance.

Nice-to-haves

• Certified in one or more additional mainline certifications, with preference for ServiceNow Certified Application Developer.
• Hands-on experience configuring or building 5 or more ServiceNow applications.
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
• Familiarity with ITIL processes and IT Service Management (ITSM) principles.
• Strong scripting skills in JavaScript and GlideScript.
• Experience in customizing UI and creating complex workflows.

Benefits

• Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs.
• Equal opportunity employer.