USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. The ServiceNow Architect designs, develops, and maintains the ServiceNow platform to ensure efficient ITSM processes and enhance the overall user experience. This role involves designing, developing, and customizing ServiceNow applications, modules, and integrations to meet business needs, creating and configuring workflows, business rules, UI policies, and notifications, collaborating with cross-functional teams, troubleshooting and resolving issues related to ServiceNow functionality, and supporting ServiceNow integrations using REST, SOAP, JSON, and other relevant protocols.