RTX-posted 5 months ago
$124,000 - $250,000/Yr
Full-time • Mid Level
5,001-10,000 employees

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: Raytheon Technologies has an opening for a Manager II Information Systems on the HRIS Team acting as a ServiceNow Technical Lead – Portal/Special Projects. Responsible for development, implementation and maintenance of specially designed human resources information systems and related policies and procedures designed to obtain, record, and process employee information.

  • Own and drive L3/L4 production support / enhancements with support/dev team members, business stakeholders, platform team and vendors
  • Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
  • Develop POCs and present solution options to senior leadership to help solve complex business problems
  • Establish high standards and act as the mentor to the development teams
  • Drive release management and change management processes
  • Implement process improvements by collaborating with the platform team
  • Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
  • Provides retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required
  • Lead a technically team geographically dispersed in the US and in India
  • Maintains current awareness of trends in HRIS and software developments and keeps abreast of trends and new methods in information systems training, materials, and techniques
  • Bachelor’s in Computer Science, Technology, Information Systems or related discipline and minimum 8+ years related work experience and a strong knowledge on the core ITSM platform, platform security and integrations
  • Experience with full cycle implementation in ServiceNow primarily on HRSD with experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, servers
  • Experience in Service Portal and building custom widgets using Angular JS and in implementing and customized core applications including incident, problem, change, knowledge, configuration management and service catalog
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment
  • Hands-on experience in configuration and development in portal, workflows, UI actions, integrations and knowledge of key integrations and their mechanisms with multiple HR technology platforms like Workday
  • Knowledge of technical components such as LDAP, SSO, SSL and other such technologies
  • Strong expertise in Agile development/SDLC methodologies
  • Test Automation
  • Experience in release management and change management processes
  • Become the SME on all components of ServiceNow HRSD
  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care
  • Medical, dental, vision, life insurance
  • Short-term disability, long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Employee assistance program
  • Employee Scholar Program
  • Paid time off and holidays
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