Service Manager

Buffalo Wild Wings • Pittsburgh, PA

1d • Onsite

About The Position

At Buffalo Wild Wings, the Service Manager role is a key position in restaurant management, offering an experience that aims to last a lifetime. This role involves overseeing takeout operations and the guest entry experience, as well as assisting in managing shift operations. A core part of the job is coaching team members to ensure tasks are performed effectively, ultimately creating legendary experiences for guests. Buffalo Wild Wings is part of Inspire, a multi-brand restaurant company with over 33,000 restaurants across nearly 60 global markets, including Arby’s, Baskin-Robbins, Dunkin’, Jimmy John’s, and SONIC. Inspire focuses on bringing together complementary brands to make them stronger and aims to inspire through guest experience, career development, and community well-being. The company is an equal opportunity employer.

Requirements

• General knowledge of labor laws
• General knowledge of health codes
• General knowledge of safe food handling and sanitation
• General knowledge of responsible alcohol service
• General knowledge of safety and security systems and procedures
• General knowledge of computer operations
• Passion for training and developing your team

Nice To Haves

• 2 years of restaurant or bar management experience

Responsibilities

• Oversee takeout operations and guest entry experience
• Assist in managing shift operations
• Coach team members to ensure tasks are performed effectively
• Create legendary experiences for guests

Benefits

• Weekly Pay
• Bonus Program
• Free Shift Meals & Meal Discounts
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Tuition Benefits
• Medical, Dental and Vision
• Champions of Hope Cash Referral Program
• Journey Wellbeing Support Tool
• PerkSpot Discount Program
• Recognition Program
• Slip Resistant Shoes Programs
• Community & Charitable Involvement
• Igniting Dreams Grant Program
• Training Contests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees