Service Manager

21st Century EquipmentLodi, CO
5d$70,000 - $100,000

About The Position

Are you ready to lead and grow with a leading John Deere Dealership? 21st Century Equipment LLC is looking for a dynamic and experienced full-time Service Manager to join our team in an exciting career opportunity. As the John Deere Service Manager, a typical day would involve supervising service department personnel, maintaining service department processes to ensure customer satisfaction and departmental profitability, monitoring technician performance, and being responsible for hiring, developing, and retaining technical personnel. You would also monitor SPG & MST usage for accuracy and review all work orders for precision. In addition, you must be physically capable of lifting 50 lbs regularly and working in various weather conditions. Since 1996, 21st Century Equipment LLC has empowered farmers with cutting-edge agricultural equipment and innovative solutions. Our vision is to be the leading agricultural solutions provider, driven by our team's creativity and entrepreneurial spirit. We value integrity, accountability, and teamwork, believing in the long-term future of production agriculture. Employees enjoy comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement. With a sincere commitment to making farming easier and empowering success, employees can contribute to a meaningful mission while enjoying a positive and rewarding work environment.

Requirements

  • 3+ years experience in John Deere Service Department operations
  • Ability to motivate individuals as well as a group
  • Working knowledge of Standard Job Pricing and Commission-based compensation
  • Basic understanding of financial principles related to overall Service Department Operations

Responsibilities

  • Supervising service department personnel
  • Maintaining service department processes to ensure customer satisfaction and departmental profitability
  • Monitoring technician performance
  • Hiring, developing, and retaining technical personnel
  • Monitoring SPG & MST usage for accuracy
  • Reviewing all work orders for precision
  • Physically capable of lifting 50 lbs regularly and working in various weather conditions

Benefits

  • Medical or HSA insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays and PTO
  • 401K with company match
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