Service Manager - Derrick Chrysler Dodge Jeep Ram FIAT, Edmonton

Capital Automotive Group

4d

About The Position

Derrick Chrysler Dodge Jeep Ram FIAT - now under new ownership and energized leadership - is seeking a high-performing Service Manager ready to deliver results. This is more than a management role. It’s an opportunity to build a service operation defined by precision, accountability, and exceptional customer care.

Requirements

• Automotive management experience is an asset, but not required
• Proven success leading high-performing teams
• Demonstrated success growing a strong service department
• Strong financial acumen and data-driven decision-making
• Exceptional communication skills and a customer-first mindset
• Knowledge of Stellantis brand is an asset

Nice To Haves

• Automotive management experience is an asset
• Knowledge of Stellantis brand is an asset

Responsibilities

• Lead daily service operations with a relentless focus on workmanship and CSI
• Recruit, coach, and develop a top-tier technician and advisor team
• Resolve 100% of customer concerns within 48 hours
• Forecast and deliver on labor sales, gross profit, and expense targets
• Build systems that ensure quality control, warranty accuracy, and operational excellence
• Strengthen interdepartmental collaboration to support total dealership performance

Benefits

• Competitive compensation & comprehensive benefits coverage
• Flex days for work-life balance
• Group RRSP option
• Backed by a large automotive group with real growth opportunities
• Employee discounts on parts, service, and vehicle purchases
• A dealership positioned for growth, performance, and long-term success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed