Service Manager wanted for Gilroy GMC

Gilroy Chevrolet CadillacGilroy, CA
13h

About The Position

We are seeking an experienced Service Manager to join Gilroy GMC's team. If you have previous experience and are interested in leading a growing department, apply below! BENEFITS: Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Free College Education Courses Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth RESPONSIBILITIES: Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer Manage and hire technicians and service advisors Interview and make new hires Distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationships with the customers REQUIREMENTS: Technical automotive knowledge Previous Service Manager experience is a huge plus Demonstrated ability to manage others Organized and friendly personality Dealership experience preferred Willing to submit to a background check and drug screen Gill Auto Group is proudly currently serving the Gilroy, Tracy, Madera, Kerman, and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! We are proud to offer our Employees multiple benefit programs, paid vacation, training, and Free College Education for employees and their families. Our current locations include: Livermore Ford Livermore Lincoln Livermore Maserati and Alfa Romeo Tracy Chrysler Dodge Jeep Ram Tracy Volkswagen Gilroy Chevrolet Cadillac Gilroy Chrysler Dodge Jeep Ram Gilroy GMC Gill Chrysler Dodge Jeep Ram Madera Gill GMC Madera Gill Chevrolet Kerman Windward Ford of Hawaii Benefits: Medical Vision Dental 401K Paid Vacation Training Free College Education courses for Employees and their Family Great growth opportunities and willing to train for advancement positions Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment. For more information, please see gillautogroup.com.

Requirements

  • Technical automotive knowledge
  • Previous Service Manager experience is a huge plus
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Willing to submit to a background check and drug screen

Nice To Haves

  • Previous Service Manager experience is a huge plus
  • Dealership experience preferred

Responsibilities

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Benefits

  • Paid training and development
  • Medical, Vision and Dental Benefits
  • 401(k) with company match
  • Paid Holidays
  • Free College Education Courses
  • Employee appreciation lunches
  • Employee bonus for referrals
  • Employee discounts
  • Excellent culture
  • Room for growth
  • Paid Vacation
  • Great growth opportunities and willing to train for advancement positions
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