Service Manager

Wilkins RV • Nichols, NY

12d • $60,000 - $100,000

About The Position

Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on!

Requirements

• Experience managing more than 10 people in a fast-paced environment strongly preferred
• Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
• Strong written and verbal communication skills
• Proficiency in a dealership software system
• Intermediate or better skills in MS Office (Word, Excel, Outlook)
• Ability to read and analyze P&L reports
• Valid driver's license

Nice To Haves

• NY State Inspection License a Plus!

Responsibilities

• Ensure a consistently high level of internal and external customer satisfaction throughout the service department
• Drive profitability through increased sales, gross profit, P&L management, and labor cost control
• Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices
• Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
• Create and maintain strong working relationships with external vendors
• Meet or exceed monthly budget projections
• Maintain a safe and functional working environment

Benefits

• Medical, dental and vision insurance
• 401K and employer match
• Paid time-off and sick time
• Voluntary benefit program
• Employee referral program
• Employee discount
• RV Borrowing Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees