Service Manager

Beztak • Jackson, MS

2h • Onsite

About The Position

Beztak, a national Real Estate Development, Construction, and Property Management company, is seeking a Service Manager to join their team. This position is responsible for supervising the maintenance team to ensure the property, grounds, and equipment are safe, orderly, and visibly appealing. The Service Manager will oversee the coordination of building space allocation, plan facility modifications, inspect construction progress, and motivate the team to provide excellent customer service and high-quality repairs in a timely manner. The role also involves performing various duties such as building repairs, snow removal, or groundskeeping to provide residents with a clean and well-maintained living environment. Additionally, the Service Manager is responsible for hiring team members, providing continuous learning and development, and documenting replacements of appliances and major system repairs. The position operates in a high-pressure environment, requiring interaction with customers and vendors, handling urgent matters, and resolving conflicts, and may require operating a company or personal vehicle for job duties.

Requirements

• High school diploma or related Vocational Training and/or equivalent work experience
• 1-2 years supervisory experience

Nice To Haves

• HVAC knowledge and EPA certification preferred

Responsibilities

• Oversees the coordination of building space allocation and layout, communication services, and facility expansion.
• Plans budgets and schedules facility modifications, including cost estimates.
• Inspects construction and installation progress.
• Motivate and hold accountable a team to provide excellent customer service and high-quality repairs in a timely manner.
• Performs various duties such as building repairs, snow removal, or groundskeeping to provide residents with a clean and well-maintained living environment.
• Responsible for the hiring of team members and providing continuous learning and development of their team.
• Documents replacement of appliances, carpet, vinyl, water heaters, condensers, etc., in all units. Also tracks systems repairs, apartment painting (full paint or touch-up), refrigerator coil cleaning, and other major repairs.
• Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills.
• Operating a company vehicle or personal vehicle (as required) to perform job duties. Candidates must be willing and able to drive for work-related purposes as needed.

Benefits

• 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
• Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
• Life Insurance, provided at no cost to the employee.
• Five medical plan options – several including a Health Savings Account with an employer contribution
• Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
• Employee Referral Program
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees